Salesforce, a global CRM provider, has opened its second data center in Japan – located in Kobe in the country’s Kansai region. The new data center would expand the company’s ability to deliver its Intelligent Customer Success Platform including Sales Cloud, Service Cloud, App Cloud, Community Cloud, and Analytics Cloud, in Japan and the broader Asia-Pacific region.
“With this new data center, along with the first local data center opened in 2011 in Tokyo, Salesforce will be able to continue delivering exceptional reliability and performance to customers,” said Shinichi Koide, chairman, president and CEO, Salesforce Japan. “The new data center will support the unprecedented growth we’ve seen in the region and further accelerate the adoption of the Intelligent Customer Success Platform. This is one of our commitments to Japan.”
Salesforce Momentum in Japan
In Q4 of FY17, the Asia-Pacific region (including Japan) was Salesforce’s fastest-growing region, growing at 30% in constant currency. With the addition of the company’s second Japanese data center in Kobe, Salesforce would be poised to deliver the Intelligent Customer Success Platform locally to more customers than ever before.
Top Japanese brands including Canon Marketing Japan, Inc., Meiji Yasuda Life Insurance Company and Sompo Japan Nipponkoa Insurance Inc., Ltd., are using Salesforce to connect with their customers in entirely new ways.